Comment Catcher
Never miss a customer comment again — even when Facebook tries to hide it.

Finally, clarity in the chaos of Live comments. For hours you’re staring at endless white text—60% chit chat, 40% sales you can’t miss. It’s exhausting. Comment Catcher gives you ALL the comments with focus, relief, and control.

  • ✨ Curated font - read 20-90% faster, higher comprehension & less fatigue
  • 🔑 Bolded selling cues & highlighted action comments
  • 🌱 Green sprout icon to spot first-time customers instantly
  • 🔍 Search & scroll in real time—during Lives and across saved Lives

Comment Catcher Highlights

LIVE Commenting
Run your live stress-free: With your device streaming the live, simply keep a second phone, tablet, or computer open with Comment Catcher. Instantly see all unfiltered comments, spot new viewers right away, and watch as key topic words are automatically bolded. You can even choose to highlight important sales, questions, issues, or shares so nothing slips by. Search and scroll through past comments at any time, then snap back into auto-scroll as new ones roll in.
24/7 Monitoring
Your Comment History updates automatically with new comments from each live.
Searching Comments
Search smarter—live and after. You and your assistants can use multiple devices to instantly search customers or comments during the live, or across all your automatically saved lives—always complete with date and time.
Customizable Responses
Create triggers like #New, #JoinTeam, Shop, or Shipping and have Comment Catcher instantly reply in the live chat with the right details whenever viewers ask.
Email Blasting Included
Easily create and send emails to up to 10,000 customers, up to 6 times a week—all from your phone, tablet, or computer with our auto-saving email creator. To make your messages pop, tap into our rich graphics library featuring small business themes, positive messages, sales promos, and product images like jewelry.
Shop Live Notifications
Boost sales with optional texting. With our pay-as-you-go Texting Service—optimized for small business budgets—Comment Catcher can automatically send your Live Description and Live Link to VIP customers. Many retailers report up to a 40% increase in sales just by notifying shoppers through LoyalShops Texting. Imagine going live 10 times a month and having your top 10 customers notified instantly with a clickable link—for as little as $3.60 a month.

Live Sales Insights & Summary

Automatic Live Summaries For All Your Lives Deliver Key Insights

🌱 New Customer Names & Count
📣 Total Shares
👥 Total Customers
💬 Total Comments
🔮 More insights coming!

🌱 While Live, identify new customers so you can welcome them! Look for the sprout and nourish those leads!

Live Toolbar Puts You In Control

Automatically and immediately highlights comments that fit selected criteria while LIVE and in Comment History
Isabella Carson - 5:13:35h Toss one in my bin
Automatically and immediately highlights comments that fit selected criteria while LIVE and in Comment History
Sorting Live Content Newest First or Latest First

We even curated a font just for you-so you can read faster, focus longer, and feel less

We've built Comment Catcher with your success in mind, right down to the font. That's why we use Lexend Deca, a scientifically designed typeface created by Dr. Bonnie Shaver-Taylor, an educational therapist and researcher. Research studies show Lexend helps people read faster, comprehend more, and make fewer mistakes - all while reducing fatigue during long sessions.
  • 🔹Read up to 20-90% faster compared to standard fonts
  • 🔹Maintain or improve comprehension while moving quickly
  • 🔹Experience less eye strain and fatigue over time
  • 🔹Developed by a woman innovator - empowering our 99% women-owned businesses.
Because when your tools are easier to read and less tiring to use, you have more energy to focus on what matters most: engaging with your customers and growing your business.

Choose The Best Plan For You Compare Live Services

Comment Catcher

  • Display & save unfiltered comments for Facebook
  • Dynamic comment search during & after live
  • Custom Live Responses i.e. New, Follow, Shipping
  • 24/7 Monitoring for comments
  • Email Your Shoppers (6 times per week)
  • Texting - Pay as you go
  • Texting - Shop Live Notifications

7-Day FREE TRIAL

$14.99/month

or $149.99/year

Live Assistant Pro

  • Advanced Facebook Live Selling, no store required.
  • Fast & Managed Orders with Square & FB Messenger Cart Delivery
  • Customer Register Status In Live
  • Pass Limiting
  • Flash, Claim Range & Multi-Variant Sales (Sold 123 Blue Medium)
  • 24/7 Monitoring for sales
  • Waitlist automated fulfillment
  • Email Your Shoppers (6 times per week)
  • Loyalty Rewards Pro Loyalty Features are Included
  • Texting - Pay as you go
  • Texting Shop Live Notifications

7-Day FREE TRIAL

$24.99/month

If using Checkout Assistant with Square for fast cart invoicing, it’s $24.99/month or .75% of managed sales, whichever is greater.

Reply Sold

  • Advanced Facebook Live Selling Service
  • Multi-Variant Claiming (Sold 123 Blue Medium)
  • Customer Register Status In Live
  • Pass Limiting
  • Shopify Carts for checkout (no invoicing)
  • 24/7 Monitoring for sales
  • Waitlist & Pending list automated fulfillment
  • Email Your Shoppers (10 times per week)
  • LIVE Assistant Fully Included
  • Texting - Pay as you go
  • Texting Shop Live Notifications

7-Day FREE TRIAL

$49.99/month

or .75% of managed sales, whichever is greater

LIVE Assistant

  • Live Sales Bot for Facebook
  • Claim Tracking & Rankings with Passing
  • Customers Claim & Pass Responses
  • Configurable Claim Words & Responses
  • Multiple Quantity & Item/Variance Tracking
  • Realtime Comments Recorded & Searchable
  • Sales History For Easy Invoicing
  • Email Your Shoppers (6 times per week)
  • Texting - Pay as you go
  • Texting - Shop Live Notifications

7-Day FREE TRIAL

$14.99/month

or $149.99/year

Up to 16 lives per month, $1 per
Live after 16.

Loyalty Rewards Pro

  • Digital Punch Card - Buy X, get gift free, optional
  • AutoInvite & AutoPunch
  • Auto Shopper History & Notes & Gift Expiration
  • Returns/Giveaways/Gift/Credit Management
  • Email Your Shoppers (10 times per week)
  • Business & Join Your Team Webpages w/Video
  • LIVE Assistant Fully Included
  • Texting - Pay as you go
  • Texting Shop Live Notifications

7-Day FREE TRIAL

$17.99/month

or $179.99/year

Up to 16 lives per month, $1 per
Live after 16.

Texting

  • SMS, SMS + & MMS Messages
  • No commitement, pay for what you send
  • Automatic volume tier discounts each month
  • No Subscriber Limits
  • Free Keyword
  • 4 Smart Lists
  • Text Keyword, Web Form & Email Blast Opt In
  • Opt-in Import with Prior Express Written Approval
  • Customer Web Form Opt In & List Management
  • Email Your Shoppers (6 times per week)

No Commitment
Pay Per Message

$0/month

Bridge

  • Sync your Bless Store to FB Bus Page Albums
  • Album Drops to Wall
  • Personal Shopper Emails
  • Drip Inventory to Wall
  • Style & Size Lookup
  • Runs In the background - 24/7 Cloud Based
  • Texting - Pay as you go
  • Email Your Shoppers (6 times per week)

No Commitment
Pay Per Message

$9.99/month

Get In Touch

We are here to help you grow your business!

Help & Support Page
support@loyalshops.com +1(949) 614-5650

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